Product FAQ

How long does personalization take?

Each piece is made to order. Please allow 1 week for embroidery before shipping.

How do I enter personalization details?

Enter the name or monogram exactly as you would like it embroidered in the personalization box before adding the item to your cart. Please double-check spelling and capitalization, as items are made exactly as submitted.

Can I choose the embroidery style?

Yes. You can select your preferred embroidery style when ordering. If you’d like to view available styles, please see our Embroidery Design Gallery.

Is this item a good gift?

Absolutely. Our personalized items are designed to be both beautiful and practical, making them a thoughtful gift for birthdays, baby showers, holidays, and special occasions.

Can I make changes after placing my order?

Because each item is custom embroidered to order, changes may not be possible once production has begun. If you need to request a change, please contact us as soon as possible and we’ll do our best to help.

What if there is an issue with my order?

Your satisfaction is important to us. If there is an issue with your order, please reach out and we’ll work with you to make it right.